FREQUENTLY ASKED QUESTIONS

McCormick is committed to provide its customers with bountiful cooking companions from blending seasoning, spices and herbs, condiments, compound flavours and extracts, and coating mixes. Our items are guaranteed to give you cooking options to bring out freshness in your dishes.

Browse through McCormick products and select the item/s you want to buy by clicking on the product.

Once clicked, you will be redirected to the official store of McCormick in Lazada.

You may complete your orders through the official store of McCormick in Lazada.

McCormick Philippines official Lazada Store accepts the following payment options:

  1. Cash on Delivery
  2. Credit Card / Debit Card
  3. Lazada Wallet
  4. G-cash e-wallet
  5. BDO Installment (eligible only for minimum orders of P3,000)

McCormick aims to deliver within the time agreed upon purchase.

Expected delivery by Lazada Courier is between 7-15 working days depending on the location.

If you have received damaged McCormick item/s, you have 30 days upon receiving your order to return them. Please contact McCormick anytime via our email orders@mccormick.com.ph or call the McCormick hotline: 0998-292-9361 (Smart) / 0956-680-3580, 0956-200-3634 (Globe) to initiate the return process.

If you wish to cancel an order, please contact McCormick’s hotline 0998-292-9361 (Smart) / 0956-680-3580, 0956-200-3634 (Globe) immediately.

The amount subject for refund will be determined by the status of the order before it was cancelled. Cancellations made before the order was packed or in transit will be refunded for both cost of products ordered and delivery fees. Cancellations made after the order was packed or in transit will only be refunded for cost of products ordered; delivery fees must still be paid.

The cut off time for receiving cancellation requests will be from the day of purchased, until 1PM. For transactions paid through Debit Cards, the amount subject for refund may be received after up 30 days or more.

All McCormick products must be kept in tightly sealed containers and stored in a dry, cool environment, away from light.

The shelf life of McCormick products range from 12 to 36 months, depending on the ingredients used. Please check the product details of each product upon purchasing.